We have invested in Uptick, a new fire protection software

We are excited to announce that we have invested in a new purpose-built tool to improve our service offerings at Nortec Fire.

Uptick is a leading fire protection software which not only enhances our internal efficiencies but also offers a number of benefits to our client base, including a dedicated customer portal through which clients can check compliance, better understand fire safety defects and easily access reports.

From April 2023, we will be enhancing our client experience through the application of Uptick.

Offering complete transparency

We want to help ensure your premises are fully protected all year round and to do that we need to be completely transparent about the nature of your fire alarm system and where defects have been detected. Through Uptick’s geospatial floor plan functionality, we can display exactly where the issues lie within your building, offering complete visibility and adding value to your fire risk assessments.

Access to real-time fire protection data and reporting

Since we were established, we have endeavoured to provide a completely customer-centric service and are consistently evaluating how we can improve our offerings. As part of our commitment to transparency, we are delighted that Uptick allows us to share performance overviews with our valued customers. These performance dashboards are measured against individual service agreements and clearly demonstrate our service levels. These metrics give our customers peace of mind that we are consistently meeting or exceeding their expectations.

Helping you stay compliant

Keeping your fire test and servicing records up-to-date and easy to access is essential in demonstrating compliance and proving that you are meeting your legal duties as an employer/commercial property owner. Uptick collates a reliable repository for all necessary fire safety reports and data, helping you to review your fire risk assessments with ease.

We are thrilled to have this leading fire protection software at our disposal and look forward to offering our customers a new user-friendly digital interface in which to view vital fire protection data. If you’re a business owner or property manager seeking thorough and reliable fire security services, send us a message at info@nortecfire.co.uk or call us on 0191 6911297.